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1. What Does Heritage Do?

We provide mental health and addiction services that promote a healthy community. Our services cover 33 separate program areas and range from twenty-four (24) hour crisis intervention to counseling and from psychiatry to a homeless drop-in center called Oasis Day Center. It is open every day. For those in need, our services reach people of all ages where they live, work and go to school.

2. How Many People Do You Serve Each Year?

Heritage serves approximately 7,000 individuals every year. 5,000 are served by direct treatment. 2,000 are served through the combined activities of Oasis Day Care Center, outreach and prevention programs.

3. How Many Employees Do You Have?

Heritage employs approximately 200 professional, para-professional and administrative workers. The cost to employ our workers represents the largest budget expense. The average length of employment is six years.

4. Who Do You Provide Care For? Who Uses Your Services?

We provide care for individuals with severe brain disorders. Some of these disorders produce frightening auditory and visual hallucinations. We help others who live with phobias or compulsions that turn life’s easiest tasks into daunting challenges. Some of our clients aren’t even old enough to drive or vote, yet many of them have already experienced life-altering traumas that interfered with their natural development. Some of our clients are family members seeking to improve their relationships. At Heritage, we see each person as a human being – a human being experiencing a debilitating illness. At Heritage, we help each person as he/she attempts to accept the illness and to regain a sense of control over its symptoms. Those we help want the same things that others in the community want: to live the fullest, most independent life possible.

5. What Is Recovery?

Recovery refers to a person’s quest to reach her/his full potential. Recovery is the process of regaining a quality of life that is satisfying, hopeful and contributory. Difficulties might arise because of the illness or medications that treat it but recovery means having the courage to face those difficult moments. Recovery is commitment to therapy and treatment. Recovery means choosing healthy support systems.