The Living Room Program (LRP) is for individuals in need of a crisis respite program with services and supports designed to proactively divert crises and break the cycle of psychiatric hospitalization. The LRP provides a safe, inviting, home-like atmosphere where individuals can calmly process the crisis event, as well as learn and apply wellness strategies which may prevent future crisis events.

Explanation of the product/service treatment.

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The LRP is staffed by Recovery Support Specialists, individuals with their own lived experience in recovery from mental illness or co-occurring mental illness and substance use and is based on a philosophy that crises are an opportunity for learning. Individuals seeking services at LRP's are screened for safety by Mental Health Professionals upon entry and exit. Individuals experiencing psychiatric crises may self-refer, or may be referred by police, fire, emergency departments or other organizations with which an individual experiencing such a crisis may come into contact.

The Living Room Program emphasizes the voluntary nature of its services, ensuring that individuals, including those in contact with law enforcement, the judiciary, emergency medical technicians, or other relevant organizations during a crisis, cannot be compelled to participate in the program. Participation in the Living Room will be voluntary and based on the individual's choice, allowing individuals the autonomy to choose the level of involvement that aligns with their preferences and needs.

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How do I use the Living Room at Heritage?

An individual may be referred to the living room through the Behavioral Health Urgent Care Hub. To learn more about The Living Room or to inquire about other services at Heritage Behavioral Health Center, reach out to us at 217-362-6262. The Living Room Program offers Services 24/7.