Our Mobile Crisis Response team provides crisis intervention services to Anyone, Anytime, Anywhere. This program provides these services to individuals experiencing a mental health crisis in order to return the individual to their pre-crisis level of functioning. Heritage crisis staff may also provide needed support and linkage with other services that will help prevent or reduce the likelihood of repeated crisis episodes.

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What does the Mobile Crisis Response Team do?

Each member of our Mobile Crisis Response team is trained in crisis intervention. They use assessment and counseling as well as linkage to other key services to de-escalate crises and guide individuals to their pre-crisis level of functioning. This program also provides timely response to crisis events throughout the community.

This could include an individual’s home, a hospital, emergency departments, public and private buildings, etc. Timely response to crisis calls helps our team achieve the best possible outcome to many crisis situations as the mental health crises are addressed before they spiral out of control.

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How do I access these services?

To learn more about our Mobile Crisis Response services or to inquire about other services at Heritage Behavioral Health Center, reach out to us at 217-362-6262. Our Mobile Crisis Response services operate 24/7, 365 days a year between staff on duty during business hours of 8:00AM-5:00PM Monday through Friday, and on-call staff available at all other times.